Privacy Policy

At MoodBoard, we understand that your mental health journey is deeply personal. We are committed to protecting your privacy and ensuring that your data remains secure and confidential. This policy explains how we collect, use, and protect your information.

• Account Information: Email address, name, and authentication credentials
• Session Data: Voice recordings, transcripts, and AI conversation logs
• Clinical Data: Clinician evaluations and mood board content (uploaded by your clinician)
• Usage Data: Session frequency, duration, and feature usage patterns
• Journal Entries: Any written reflections you choose to save

• Personalization: To provide AI responses tailored to your therapeutic needs
• Continuity: To remember context across sessions for meaningful conversations
• Safety: To detect and respond appropriately to crisis situations
• Improvement: To enhance our AI models and user experience (anonymized only)
• Clinician Collaboration: To share session summaries with your assigned clinician

• Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
• Access Control: Strict role-based access ensures only authorized parties can view your data
• Two-Factor Authentication: Required for all accounts to prevent unauthorized access
• Post-Quantum Ready: We are implementing quantum-resistant cryptography for future-proof security
• Regular Audits: Our security practices are regularly reviewed and updated

We do not sell your personal data. We only share information in the following circumstances:

• With Your Clinician: Session summaries and relevant insights as part of your care
• Service Providers: Trusted partners who help us operate (bound by strict confidentiality)
• Legal Requirements: When required by law or to protect safety in crisis situations
• With Your Consent: Any other sharing only with your explicit permission

• Access: Request a copy of all data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Portability: Export your data in a standard format
• Withdrawal: Revoke consent for data processing at any time